Dr. Mehta is hands-down the best dentist I've ever seen. She took the time to explain every step of my crown procedure, and the office is gorgeous. The hygienist, Maria, was gentle and thorough. Will be bringing my kids here too.
Positivestaff procedure quality G · A AnonymousAccount8821 3d ago Worst dental office in Chicago. They overcharged me by hundreds and the dentist was rude. Avoid at all costs!!!
Negativepricing staff 2 flagHonestly, I'd been putting off a root canal for 8 months because I was terrified. Dr. Mehta and the team made it so easy I almost dozed off. Pricing was clear up front, no surprise bills.
Positivepain management pricing transparency G · ER Emily Rodriguez 5d ago Front desk got me in same-day for a chipped tooth. Quick, painless, looks perfect. Highly recommend.
Positivescheduling procedure quality G · SA Sophia Anderson 6d ago Great care, but the parking situation is a nightmare. Lost 25 minutes circling on a Tuesday morning.
I've switched dentists three times in the last five years before finding Demo Family Dental. They actually call you by name, remember details about your life, and never push unnecessary procedures.
Front desk was curt when I called to ask about insurance. The dental work itself was fine but the first impression matters.
Negativefront desk communication Took my 6-year-old here for his first real cleaning and the team made it fun. He left holding a balloon and his "no cavities" sticker like a trophy.
T · DG David Goldberg 11d ago Insurance billing was handled smoothly, they ran it before treatment so I knew exactly what I'd owe. Modern equipment, calm atmosphere. Five stars, no notes.
Positiveinsurance equipment Y · BW Brandon Wright 12d ago The dental work itself was top tier. Wait time was longer than I'd expect for an 11am appointment, about 22 minutes past my slot.
Mixedcare quality wait time I was a chronic cancel-and-reschedule patient before. Their automated reminders + warm front-desk follow-up actually got me to show up.
Positivereminders front desk Cleanings here feel like a spa visit. Massage chair, ceiling-mounted TV, the works. And the actual dental work is excellent too.
Positiveamenities experience Hygienist was great. Dentist felt rushed during my consult, I had specific questions about a sensitive tooth that didn't get the airtime they deserved.
Negativestaff consultation
G · OM Olivia Martinez 17d ago I had a dental emergency on a Saturday and the on-call dentist came in within 90 minutes. That kind of care is rare.
Positiveemergency care responsiveness My Invisalign treatment finished 2 months ahead of the original estimate. They actually under-promised and over-delivered.
Positiveorthodontics timeline Quality of work is excellent. Online portal is clunky though, I had to call to reschedule because the site kept erroring.
Mixedcare quality technology Switched here from a chain practice. The difference in attention is night and day. They listen.
Positivestaff communication G · CL Christopher Lee 23d ago Dr. Mehta caught early signs of gum disease that two prior dentists missed. Treatment is going well. Grateful.
Positivediagnosis procedure quality Decent visit overall. Pricing on the bridge work was higher than two competing quotes I got afterwards. Quality was there, value was a question mark.
Booking online is dead simple. Confirmations by both text and email. Office runs on time. This shouldn't feel revolutionary but it does.
Positivescheduling technology Took our autistic son here after two bad experiences elsewhere. The team had a sensory-friendly setup ready. He sat through the entire appointment without anxiety.
Positiveaccessibility kids After-care call the next day to check on my numbness. Who does that anymore? They do.
G · AO Andrew O'Brien 1mo ago Reasonable pricing for the level of care. Went over financing options without pressuring me. Easy yes.
My grandmother is 82 and the team treats her with so much patience and dignity. That matters more than I can say.
Got a second opinion here before agreeing to a $4,000 procedure my old dentist recommended. Turns out I didn't need it. Saved me thousands.
Positivesecond opinion honesty